Topic 79: Managing a Difficult Authority Figure TRI DUC ENGLISH 2026 IELTS Speaking Part 2 Masterclass Topic 79: Conflict Management 1. Dàn Ý (Outline) 2. Từ Vựng (Vocab) 3. Bài Mẫu (Sample) 4. Mẹo Thi (Tips) Topic Card 79 IELTS Speaking Part 2: Cue Card Describe a situation where you had to work with a difficult principal, professor, or supervisor. You should say: Who he/she was What he/she was like What you had to do And explain what you did to manage the situation. Structure: The "Conflict Resolution" Arc 1 The Personnel Giới thiệu nhân vật Set the scene. Was it during an internship, a university project, or a part-time job? Define the hierarchy. 2 The Friction Vấn đề phát sinh Describe the difficulty. Micromanagement, poor communication, or unrealistic expectations? Be descriptive but professional. 3 The Approach Giải pháp thực hiện How did you handle it? Did you have a sit-down meeting, change your workflow, or seek mediation? 4 The Aftermath Kết quả & Bài học Did the relationship im...