Bài giảng IELTS Speaking Part 3: Company management and business IELTS Speaking Part 3 Topic 16: Company management and business 1. Từ vựng cốt lõi (Core Vocabulary) Tiếng Anh Tiếng Việt Personnel Nhân sự, nhân viên Target markets and demographics Thị trường mục tiêu và nhân khẩu học Competitive compensation packages Các gói đãi ngộ/lương thưởng cạnh tranh Reputation and adaptability Danh tiếng và khả năng thích ứng Resolve conflicts Giải quyết xung đột After-sales service Dịch vụ hậu mãi / chăm sóc sau bán hàng Transfer these skills across Chuyển giao các kỹ năng này (sang vai trò mới) Perceived by customers Được khách hàng nhìn nhận / đánh giá 2. Câu hỏi & Câu trả lời mẫu (Q&A Examples) Q1: What are the differences between big companies and small ones? High Band There are a lot of key differences between the two. One is that a big company is usually more organized since it has the money to hire needed personnel . For example, big companies have separate departments for human resources and accounting , whereas smaller companies might have one or two people handling such transactions. However, a positive of smaller companies is that they connect more with their customers. Q2: What kinds of business are popular in your country? High Band My country has so many different kinds of business. Restaurants and snack shops are always popular. Chinese people love to eat, meaning there is a massive catering industry providing food for all kinds of people and occasions. Another very popular kind of business is hi-tech products. Because cell phones are so popular, there are a huge number of tech companies that develop apps and programs to help people do more with their cell phones to save time and money. Q3: Which type of company do you think benefits a country more, big companies or small ones? High Band I think that both big and small companies have the potential to offer a country a great deal of benefits in different ways. Smaller companies can adapt more quickly to the...